Our four pillars shape our approach to solving healthcare challenges.

1. Design Research

Design research is the heart of the value we bring to healthcare. We are the only group within the MGB system with expertise in this vital skillset.

2. Prototyping

Prototyping is where we iterate our hypotheses from design research into tangible interventions. It is a fluid stage of the process requiring true collaboration with frontline providers and patients.

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3. Practical Implementation Support

Our outputs from prototyping will always be interventions capable of being implemented. We do not do the actual implementation; that is for the frontline providers to integrate into their workflows, but we absolutely provide practical implementation support to ensure those providers understand why it works and how to think about implementing.

4. Measurement & Impact

We measure the impact of our innovation to provide validation and future learnings for further development. If healthcare design is where an idea started in abstract, this is where we prove the impact.

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Our pillars shape our process.

1. Design Research

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1. Design Research

Service Design

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User Research

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Design Sprints

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Strategy

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Data Analysis

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Marketing

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1. Design Research

iSolve

Our iSolve program is focused on our MGB frontline providers and staff who already have ideas for solving challenges they face in patient care delivery. At intervals throughout the year, we offer iSolve awards of funding and acceleration support for selected solutions. Have an idea to improve patient care at MGB? Send us a message!

SheSolves

With women representing 50% of the global population, and upwards of 75% of health caregivers globally in formal and informal roles, we believe it’s critical to include women in the design of health solutions. Our SheSolves program aims at amplifying the voices of women to identify challenges and ensure their perspectives are included. SheSolves is designed to increase the participation of women in healthcare innovation.

WeSolve

In 2019, we kicked off our WeSolve program to engage providers, staff and patients in identifying and solving for challenges they face in delivering and receiving care at MGH. WeSolve is a collective problem-solving process that engages people from a variety of backgrounds to identify challenges in healthcare and brainstorm ways to solve for them.

WeSolve Stupid Stuff

In partnership with the Mass General Physicians Organization (MGPO), this campaign focuses on identifying all the ‘stupid stuff’ that impedes care delivery and frustrates providers. MGH providers have submitted hundreds of challenges to date which are reviewed and triaged to entities within the hospital to address. Intractable challenges without immediate solutions are selected for WeSolve design sprints.

“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”

—Albert Einstein

2. Prototyping

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CASE STUDIES

3. Practical Implementation Support

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OUR PARTNERS

4. Measurement & Impact

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CASE STUDIES

4,300+

Innovators

830+

Proposed

Innovations

650+

Mentors

30+

Companies

formed

40+

Patents

filed

730+

Organization

What’s your Idea?

Have an idea to improve healthcare but unsure what to do next? Submit an Application to work with our accelerator team and we’ll see if we can be of help to you.

SUBMIT