When you activate patients, providers and staff to identify their own healthcare challenges, they are going to design better solutions

Our WeSolve program is a design thinking process that engages people from a variety of backgrounds to identify challenges in healthcare and ideate ways to solve for them.

MGH employees deliver incredible patient care every single day.  We know there are challenges you face that can impede your ability to do so.  Have an idea to improve patient care at MGH?  We want to hear from you.

In human-centered design, if we don’t include women in innovations, we are missing the opportunity to maximize impact, socially and financially.

The MGH Springboard Studio is born out of seven years engaging in human-centered design with health systems and entrepreneurs overseas.  Learn more about our work as CAMTech.

2019 kicked-off a year-long pilot within MGH  – WeSolve – engaging patients, providers and staff to identify and solve for challenges they face delivering and receiving care at MGH.  The WeSolve design sprints serve as both a tool for engagement, particularly as the US faces a crisis of provider burnout, as well as a means to design de novo solutions to address challenges identified and improve care delivery.  We are agnostic to the type of solution designed as long as it is solving for a need.  Solutions in our Accelerator can be “High-tech, Low-tech or No-tech”

Design Thinking Process

WeSolve Design Sprints | 2019 Data

people engaged across 10+ departments
challenges sources across 3 healthcare themes addressed by the WeSolve sprints
promising solutions were selected for initial Acceleration support
Net Promoter Score*

*Index ranging from -100 to 100 that measures the willingness of customers to recommend a product or services to others (Benchmarks from 2019: Internet Service -7; Pharmacies 26; Apple’s iPhone 69)

WeSolve Stupid Stuff

In partnership with the Mass General Physicians Organization, we’ve designed and launched a WeSolve Stupid Stuff campaign specifically focused on identifying all of the stupid stuff that impedes care delivery and frustrates providers.  MGH physicians have submitted over 230 challenges – the stupid stuff – to date which will be reviewed, triaged and the most pressing will be addressed by engaging providers to solve for the selected challenges in two WeSolve design sprints in 2020.

iSolve is the way into the Springboard Accelerator program for frontline providers who have an idea to solve for a challenge they face in patient care delivery.

iSolve is a rolling application where innovators can submit the challenge they face and their idea via the Springboard Studio intake form. Our Accelerator team will review and be in touch regarding fit.

Have an idea?

Women represent half of the global population, and until women represent half of the global graduates and working population, countries and businesses are not fully utilizing human and financial resources.

In human-centered design, if we don’t include women in innovations, we are missing the opportunity to maximize impact, socially and financially.

SheSolves is a global initiative designed to increase the participation of women in healthcare innovation to drive better outcomes

Women represent 50% of the global population, and upwards of 75% of the global caregivers in formal and informal roles. Their experiences and insights must be included in the design of health solutions

Engage end-users – both women and men – to identify women’s unmet needs in the medtech ecosystem, crowdsource and co-create solutions and accelerate innovations/ventures

A global network – of both women and men – and a diverse group of stakeholders committed to women’s empowerment, health and entrepreneurial opportunities